Cookie policy

What are cookies?

Cookies are small text files stored on your device when you visit ailearnsg.one. They help the site function securely, remember your cookie preferences and — if you consent — understand how visitors use our pages. Similar technologies such as local storage may also store your cookie banner choice for six months before we ask again.

AI Learn SG Pte. Ltd. (UEN 201936482K) uses cookies in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This policy should be read alongside our Privacy Policy.

How we obtain consent

When you first visit our website, a banner offers three choices: Accept all, Reject all, or Customise. Essential cookies are always active because the site cannot operate safely without them. Analytics and marketing cookies remain disabled until you opt in through Accept all or Customise. Your choice is stored locally under the key als_cookie_consent for six months (180 days), after which the banner reappears so you can review preferences.

Contact and enrolment forms use a separate PDPA consent checkbox for personal data — that checkbox is never pre-ticked and is unrelated to cookie storage.

Cookie categories

Essential cookies (always active)

These cookies are necessary for security, load balancing and basic site operation. They cannot be disabled through our banner without breaking core functionality.

• Session integrity — maintains secure connections and form submission protection.
• Cookie consent record — stores your banner choice in local storage for six months.

Analytics cookies (optional)

With your consent, analytics cookies collect anonymised information about pages viewed, time on site, device type and referral source. We use this to improve content for Singapore learners and fix navigation issues. Analytics data is aggregated where possible and not used to identify you personally without additional information.

Marketing cookies (optional)

With your consent, marketing cookies may record how you arrived at our site (for example, from an advertising campaign) so we can measure campaign effectiveness. We do not use marketing cookies to guarantee course outcomes or to profile sensitive characteristics.

Vendor list

Third-party services that may set cookies or similar identifiers when enabled:

• Cloud hosting provider — essential infrastructure and security logs; data processed under contract with AI Learn SG.
• Analytics platform (if enabled) — anonymised visit statistics; typically retains aggregated reports up to 26 months.
• Advertising attribution (if enabled) — campaign click identifiers; retention varies by vendor, generally 30–90 days for conversion measurement.

We review vendors periodically and require appropriate data processing terms. Vendor names and retention periods may be updated; material changes will be reflected on this page.

Storage durations

• Cookie consent preference (local storage): 6 months
• Essential session cookies: duration of browser session or up to 24 hours
• Analytics cookies (if accepted): up to 13 months per vendor default, reviewed annually
• Marketing attribution cookies (if accepted): typically 30–90 days

How to opt out or change preferences

You may change your mind at any time:

1. Click Customise on the cookie banner when visible, or clear site data for ailearnsg.one in your browser settings to reset the banner.
2. Select Reject all to disable optional cookies on future visits (after reset).
3. Use browser controls to block third-party cookies globally — note this may affect other websites.
4. Install industry opt-out tools for analytics or advertising networks where available.

Rejecting optional cookies does not prevent you from reading our website or submitting contact forms. Essential cookies will still load.

Do Not Track

Our site responds to the consent choices you make in our banner rather than automated Do Not Track browser signals, which lack a uniform standard. Optional cookies remain off until you explicitly accept them.

Updates

We may update this Cookie Policy when we add services or change vendors. The "Last updated" date at the top reflects the latest revision. Continued use after updates constitutes acceptance of the revised policy unless you withdraw cookie consent through the methods above.

Contact

Questions about cookies or this policy:
Email: [email protected]
Post: AI Learn SG Pte. Ltd., 78 Shenton Way, #24-03, Singapore 079120